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Q1: How do I know if the hair is human hair? A: Human hair has natural protein. It is easy to tell by burning and smell. When it is burnt, human hair has white smoke and smells like wool burnt, and it turns to ash. Q2: Can i dye/color the hair? A: Our virgin hair can be dyed. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend you dye dark color, but you'd better find an professional hairdresser to do this. Because improper dying will ruin the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can't get to a salon, always use a good quality hair dye and test a small sample first. Q3: Why do you have so many different quality of hair? A: Because the customer needs in different markets are different, some customers need cheap, some customers need high quality, and some customers like to dye special colors. So we prepare a lot of different grades of hair to meet the needs of each customer. Q4: How long does the hair last? A: It depends on how you maintain it. Treat it like your own hair and take very good care of it. Normally it can last longer than 1 year. Q5: How to care the hair? A: ①. Fill a basin with cool or lukewarm water. ②. Add a dash of mild shampoo and wash the hair gently. ③. Shake out and do not brush the hair when it is wet. ④. Rinse the hair thoroughly in cold water and drip dry. ⑤. Brush into desired style after hair is completely dry. ⑥. Curls will snap back into position when it is completely dry, do not expose to the sun. Q6: Why the colors of hair extensions don't seem exactly the same as the pictures show or description says? A: Due to the difference of display screens, the same color hair may have a little color difference on different screens.